GENERAL TERMS & POLICIES
Sales Tax
All sales will be charged 7% Indiana state sales tax unless an ST-105 is provided for tax exempt purchases.
Pricing Information
We strive to maintain product information, however, errors in typographical content, pricing and photography are subject to correction and may change without notice. Shipping and handling charges are not included in pricing. Please verify prices when ordering.
​
Shipping Information
All orders will be shipped via ground freight unless otherwise specified at the time of order. Due to size, some items will be subject to oversize charges. Complete carts are subject to a crate charge and only ship truck freight. No shipping to Canada.
Shipping Your Cart
Custom golf carts are subject to oversize truck freight charges and crating charges. A forklift MUST be available for unloading.
Payment Information
You may charge orders to VISA, Mastercard, American Express or Discover. Cashiers check or money orders accepted in advance of shipment. All invoices are due upon receipt. Past due invoices of fifteen days will be subject to the greater of a 5% late fee or $25. All returned checks subject to a $35 fee. Customer shall be responsible for all costs of collection, including collection agency and/or attorney fees.
​
Returned Goods
Pit-Pro will accept returns subject to the following conditions. All returns must be pre-authorized and will be subject to a 25% restocking fee. If an order is cancelled by the customer but already shipped, the customer is responsible for destination and return shipping. The products must be new, unused, uninstalled and complete with all parts including a copy of the sales invoice.They must be returned within 15 days. No COD or freight collect shipment will be accepted on returned goods. Shipping charges are not refundable. Custom golf carts cannot be returned.
​
Damaged Merchandise
Packages are shipped F.O.B. Greencastle, IN. All shipments are fully insured. Any claim for damage must be made to the freight carrier. Do not return products without prior authorizations and a damage claim number from shipper.
​
Limited Warranty
Pit-Pro warrants that all of its products are free from defects in material and workmanship. There are no implied warranties of merchantability or fitness for a particular purpose. All items are sold for non-highway use. Pit-Pro is not liable for injuries or misuse of products. There are no warranties which extend beyond the description above.